Privacy Policy

Company: Let's Dream Travel (Affiliated with Let's Go Travel)
TICO Registration: 50023697

At Let's Dream Travel, your privacy and the security of your personal information are our highest priorities. This Privacy Policy outlines how we collect, use, protect, and share the personal information you provide to us through our website, inquiry forms, and consultation processes.

1. Information We Collect

To design your bespoke travel itinerary and provide accurate quotes, we collect personal information via our intake forms and direct communications. This may include:

• Contact Information: Name, email address, phone number, and physical address.
• Travel Preferences: Desired destinations, budget, travel dates, accommodation preferences, and special requests.
• Passenger Details: Names, ages, and relationships of those traveling with you.
• Booking Information (collected later securely): Date of birth, passport details, trusted traveler numbers (e.g., NEXUS), dietary restrictions, medical/accessibility requirements, and payment information.

2. How We Use Your Information

We only use your personal information to fulfill your travel requests and improve our services. Specifically, your data is used to:

• Research, curate, and present customized travel itineraries and quotes.
• Process bookings and secure reservations with airlines, hotels, cruise lines, and tour operators.
• Communicate updates, travel advisories, and itinerary changes to you.
• Provide ongoing support before, during, and after your travel.
• Comply with legal and regulatory requirements set forth by the Travel Industry Council of Ontario (TICO).

3. How We Share Your Information

We will never sell, rent, or trade your personal information to outside marketers.

Due to the nature of travel planning, we must share specific details with third-party travel suppliers (airlines, hotels, cruise lines, transfer companies, and our host agency, Let's Go Travel) strictly for the purpose of executing your travel arrangements. These suppliers may be located outside of Canada, and as such, your information may be subject to the laws of the jurisdictions where those suppliers operate.

4. Data Security and Storage

We implement strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Information collected via our digital intake forms (hosted securely by Google Workspace/Formspree) is accessible only by authorized Let's Dream Travel personnel.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide you with ongoing customer service, and to comply with legal, accounting, and TICO regulatory requirements.

6. Your Consent and Rights

By submitting your travel inquiry and providing your personal information, you consent to the collection, use, and disclosure of your information as outlined in this policy. You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Withdraw your consent at any time (subject to legal or contractual restrictions; note that withdrawing consent may affect our ability to provide certain travel services).

7. Contact Us

If you have any questions, concerns, or wish to update your personal information, please contact our privacy officer: